Help Center

Cancellations & Refunds

Cancellations must be received at least 48 hours prior to a reservation time to qualify for a refund. Please contact us via email at [reservesandyspot@gmail.com].

No-shows will result in a full charge to the guest. Guests may request to change their reservation without a penalty once the change is for the same beach.

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Please allow 5-7 business days for refunds to process. Contact us if you do not see your refund after this time has passed.

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If your reservation was made more than 7 days in advance, guests will receive a full refund if our beach service suppliers must close due to inclement weather or unsafe conditions. Clouds, showers and overcast weather are not categorized as inclement weather.

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