It takes between 3 - 5 business days, but in some instances it may be sooner.

Click on the link and REQUEST A REFUND.  Make sure to provide your Order Number and Order total amount details for a faster process.

Yes, click on the link and REQUEST A REFUND.  Make sure to provide your Order Number and Order amount details for a faster process.

If you encounter any issue please contact our customer service team via email: reservesandyspot@gmail.com. Make sure to provide your booking details for a faster process.

Cancellations must be received at least 48 hours prior to a reservation time to qualify for a refund. You will be refunded the sub-total of the booking (which is the total minus the service charge).

Online: Click on the link REQUEST A REFUND.  Make sure to provide your Order Number and Order amount details for a faster process.

BY Email: Please contact us via email at [reservesandyspot@gmail.com].

No-shows will result in a full charge to the guest. Guests may request to change their reservation without a penalty once the change is for the same beach.

Please allow 5-7 business days for refunds to process. Contact us if you do not see your refund after this time has passed.

Click on the link and REQUEST A REFUND.  Make sure to provide your Order Number and Order total amount details for a faster process.

If your reservation was made more than 7 days in advance, guests will receive a full refund if our beach service suppliers must close due to inclement weather or unsafe conditions. Clouds, showers and overcast weather are not categorized as inclement weather.

Click on the link and REQUEST A REFUND.  Make sure to provide your Order Number and Order total amount details for a faster process.